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Welcome to The Velvet Concierge

Where elegance meets backstage efficiency.
Concierge services for touring artists, production crews, and VIP guests traveling across Southwestern Ontario.

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Elevating Artist Experiences

The Velvet Concierge is dedicated to curating exceptional artist experiences, providing personalized artist concierge services, backstage hospitality, and crew support. We prioritize attention to detail and luxury, ensuring that every aspect of an artist's experience is carefully crafted and seamlessly executed.

Tailored Services

We offer a range of tailored services including dressing room setup, wellness bookings, luxury transportation coordination, and emergency supply runs, among others. Our focus is on delivering a luxurious experience at mid-range pricing, trusted by venues and agencies to enhance the overall experience for artists and their crews.

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Artist Concierge

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Backstage Hospitality

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Crew Support

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Luxury Transportation

Experience Seamless Support

Personalized Artist Concierge Services

Wherever You Perform, We're There for You

Our dedicated team ensures seamless support and assistance, available from 9am to 8pm, Monday to Saturday.

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What Artists Say

The Velvet Concierge was an absolute game-changer for our tour. Sonia handled everything — backstage setup, crew meals, wellness appointments, you name it — before we even thought to ask. Her professionalism and calm under pressure made our London and Windsor dates the smoothest on the run.

— Mark S., Tour Manager
We book hundreds of shows every year, and having someone like Sonia on the ground in Southwestern Ontario is invaluable. She’s fast, reliable, discreet, and understands exactly what touring acts need. Our artists consistently request her services.

— Daniel K., Promoter
Sonia brings a level of luxury, warmth, and detail rare in this industry. The artists felt cared for, the crew felt supported, and our team trusted her instantly. We will absolutely be bringing The Velvet Concierge back for future shows.

— Alicia R., Artist Relations, 
Crew support is often overlooked, but Sonia made sure our entire team was fed, hydrated, and fully supported during a very long load-in day. Her attention to detail and positive energy lifted our entire crew. She’s a must-have for any tour coming through Ontario.

— Jason M., Production Manager
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Discover The Velvet Concierge Difference

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WOODSTOCK | LONDON | ST. THOMAS | STRATHROY | SARNIA | CHATHAM | WINDSOR

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